Contact information

SATERA LIVING is operated by SIMPLE AMERICAN TEXTILE LLC.

Customer Service

Email: suppor@sateraliving.com

Customer service hours:

Monday through Friday
09:00-17:00 Netherlands time
Excluding Dutch public holidays

We aim to respond as promptly as reasonably possible during customer-service hours.

Company Information

Legal company: SIMPLE AMERICAN TEXTILE LLC
Store name: SATERA LIVING
Missouri registration number: LC014690045
Business address: 16 W 5th St, Gerald, Missouri 63037-2269, United States
Website: sateraliving.com

Order Support

When contacting us about an order, please include:

• Your order number;

• The email address used to place the order;

• A short description of your request.

For security, please do not send complete payment-card details by email.

Returns

Returns require prior authorization and the applicable return instructions.

After approval, customer service will provide a prepaid return label and direct the authorized return to:

SATERA LIVING Returns
2007 Vederwier
2318 AA Leiden
Zuid-Holland
The Netherlands

Please do not send a return before contacting suppor@sateraliving.com.

The United States company address is not a return facility.